PRIVACY POLICY

FOR USERS OF THE SEND HOLIDAY POSTCARD APP

and THE SEND HOLIDAY POSTCARD WEB APP

This privacy policy sets out how Holiday Postcards Ltd - UK Company Registration Number 1557657. who own and administer this website and the Send Holiday Postcard app and the Send Holiday Postcard web app, will protect any information that you provide when using this website and/or the Send Holiday Postcard app or the Send Holiday Postcard web app. Please read this Privacy Policy carefully and contact us with any questions or concerns you may have about our privacy practices by contacting The Data Controller, Holiday Postcards Ltd in accordance with item 8 below.

This privacy policy will become effective from the launch date of both apps which has been delayed until March 2024.

1. Holiday Postcards Ltd are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or the Send Holiday Postcard app or the Send Holiday Postcard web app, then you can be assured that it will only be used in accordance with this privacy policy. We may change this privacy policy from time to time and update this page. Please check this page periodically to ensure that you are happy with any changes.

2. Payments for the use of the Send Holiday Postcard app and the Send Holiday Postcard web app are via a Pay As You Go Service (“PAYG”). What we collect: Contact information including your IP and email address that are used to authorise PAYG payments via PayPal. We also record the date and time of transactions. We retain copies of the receipted invoices generated when paying to use our PAYG service. All invoices list the names of the postcard recipients. All data encrypted during data transfer and is kept encrypted on Holiday Postcards Ltd’s servers; in the unlikely event of a successful break in of our servers, no data whatsoever will be readable in clear text. This is known as encryption at rest. Holiday Postcards Ltd have also put in place other appropriate security measures to reduce any unauthorised access to their servers.

3. What we do with the information we gather: We require this information to provide you with our service and for internal record keeping, administration and accounting purposes. It will be available to Holiday Postcards Ltd’s Management and also, to its Printers, Accountants, Solicitors, HM Revenue and Customs, PayPal, third parties to whom we may wish to sell, transfer, or merge parts of Holiday Postcards Ltd’s business to and any other professional advisers, persons or organisations that the Management deem should have access to all or part of the information collected. You may withdraw your consent anytime by writing to The Data Controller, Holiday Postcards Ltd in accordance with item 8 below. Your details (except for copies of invoices which we must keep for VAT records for at least 6 years), will be removed from our database and you will receive a final message from us, in accordance with item 5 below, advising that your instructions have been carried out.

4. Should Holiday Postcards Ltd be made aware of any unlawful use by the User of the Send Holiday Postcard app or the Send Holiday Postcard web app, then the User irrevocably authorises Holiday Postcards Ltd to report details to any law enforcement authority, giving their permission to disclose all information known about them.

5. Encrypted information of a PAYG service is an unattractive target for hackers. Security has been prioritised for users of the Send Holiday Postcard app and the Send Holiday Postcard web app. As well as storing encrypted information, Holiday Postcards Ltd adopt restricted communications between themselves and users to only 'Push Notifications' and an exchange of messages via their online account. Unless we send a message as a push notification or via your online Account asking you first and getting your acceptance Holiday Postcards Ltd’s policy is never to phone, send text messages or emails or write to anyone; all message exchanges, on any subject, must be initiated via the website message facility without exception; this is to minimise the possibility of users being victims of criminal deception by anyone who masquerades as representing Holiday Postcards Ltd. We will advise you of a message for you to read by an appropriate push notification. Holiday Postcards Ltd cannot be held responsible for you missing important messages if you suppress notifications.

6. How and why we use cookies: A cookie is a small text file which is placed via your browser onto your electronic device that you use to browse the web. We use them for two reasons: (a) To allow e-commerce transactions to take place and (b) To record anonymous statistical information about people who access this website. In the first case, to allow e-commerce transactions to take place, they are only used briefly to record personal information and then deleted. In the second case, we may use traffic log cookies to identify which pages are being used. We only use this information for anonymous statistical analysis purposes. Overall, cookies help us to provide you with a better website experience, enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies; unfortunately this can prevent you from creating and purchasing a Holiday postcard from us. We delete all unnecessary cookies after the Send Holiday Postcard app or Send Holiday Postcard web app has been closed down so it will only be anonymous statistical information that remains, but even that can be deleted by using your browser settings page.

7. Links to other websites: Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over other websites. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy statement. You should exercise caution and look at the privacy policy statement applicable to the website in question.

8. Controlling User’s personal information: We will not sell, distribute or lease your information to third parties. Except for third parties detailed in item 3 above, we will not provide User’s information to anyone else unless required to do so by law. You may request details held about you under The General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA 2018). If you would like a copy of the information, please write to The Data Controller, Holiday Postcards Ltd, 30 St Giles, Oxford, OX1 3LE. England. If you believe information we hold is incorrect or incomplete, write as soon as possible, to the Oxford address so we can promptly correct it.

Home